MetricNet’s Sample Benchmarking Data Files are available for Service Desk, Desktop Support and Contact Center professionals worldwide. Benchmarking Data is available to those organizations that wish to perform their own benchmarking analysis. The files are provided in Excel format. Each report below is an example of what you will receive when you purchase a benchmarking data file from MetricNet.
|Sample Service Desk Benchmarking Data File||Sample Desktop Support Benchmarking Data File||Sample Call Center Benchmarking Data File|
MetricNet’s Sample Peer Group Benchmarks are available for Service Desk, Desktop Support and Contact Center professionals worldwide. Our peer group benchmarks are customized based on your organization’s scope, scale, complexity and geography. A unique peer group is selected and compared to your performance. Each report below is an example of what you will receive when you purchase a peer group benchmark from MetricNet.
|Sample Service Desk Peer Group Benchmark||Sample Desktop Support Peer Group Benchmark||Sample Call Center Peer Group Benchmark|
MetricNet’s Sample Industry Benchmarking Reports are available for Service Desk, Desktop Support and Call Center professionals worldwide. Each report is an example of the benchmarks that you can purchase and instantly download from our shopping page.
|Sample Service Desk Benchmark||Sample Desktop Support Benchmark||Sample Call Center Benchmark|